Introduction Staff performance requires you to develop staff to improve their competence and on job effectiveness. There is a way to do so and gain on almost instant pay off. Smart Staff + Prickly Problems = Success Every business has issues that irritate and annoy. They sit in a mental “too hard” basket. We live…
Category Archives: Staff Performance
Trust Your Staff: The Best Treatment For Management Stress
Introduction Do you trust your staff completely? Does lack of trust bring management stress? Sleep well? Relax easily? Switch off readily? Read no further. This article’s not for you. The Essence Of Trust In Staff You can tell if you trust your staff completely. You genuinely believe that: without supervision, they’ll do their jobs well,…
Staff Performance: 3 Vital “Sleeper” Issues The Gurus Ignore
Introduction Why does staff performance deteriorate suddenly for no apparent reason? Is it simply that “the pressure gets to them”, “they’re overworked” or “they just don’t think things through”? Maybe your staff aren’t as good as you first thought. And maybe there’s a major “sleeper” issue you haven’t considered. The Gurus Speak The gurus tell…
Staff Performance: 10 Things Managers Do That Just Don’t Make Sense
Introduction Everybody agrees that sound staff performance is essential for business success. And you need to do certain things to get the best from your staff. But in many cases what gets managers into trouble isn’t what they do. It’s what they don’t do. 1. No Proof Of Competence There are two common errors. We…
Staff Performance: Six Single Syllables For Continued Success
Introduction Six single syllable words! That’s all it takes! Six little words formed into a question to ensure that our repeat successes and don’t repeat failures in staff performance. The Six Single Syllables “What did you learn from that?” Who hasn’t got time to ask that question? Or are you just too busy: or too…
Staff Performance: Bust The Charisma Conspiracy!
Introduction Have you been conned by the Charisma Conspiracy? If you have, you’ll have problems with staff performance. You simply wont be able to live up to your expectations of yourself. The Charisma Conspiracy The Charisma Conspiracy demands that all managers are good leaders. The conspiracy says all good leaders all possess certain personal qualities…
Staff Performance, Customer Needs and A Faster Horse
Introduction Anticipating customer needs is a key element in staff performance. Your staff are uniquely placed to do this. Asking customers themselves isn’t the best option. Henry and Steve “They’d have wanted a faster horse.” That’s what Henry Ford is alleged to have said when asked why he didn’t ask his customers whether they wanted…
Staff Performance Stoppers: “If Only”, “We Gotta” and “Oughta Fix”
Introduction The good news is that almost every business has those staff performance stoppers: irritating issues that lead us to say, “If only …”, “We gotta ….” And “Oughta fix …” issues that are thorns in our side. Little hassles that we’ve “learned to live with” or that we “never get a chance to fix”….
Staff Performance: Are You Stuck In 20th Century Mud?
Introduction Has staff performance in your business improved by 10% or more since the year 2000? If not, remember this. We’ve already started the twelfth year of the 21st Century: over 10% of the new century has already passed. Ask Yourself … Have I stopped asking for written applications and resumes? What have I done…
Staff Performance: What’s Stopping It In Your Business?
Introduction With the best will in the world, managers unwittingly stop better staff performance occurring in their business. It’s usually a matter of lack of foresight. But the results can seriously damage your business. This list of impediments are from my personal experience. Ignoring Peer Pressure A company introduced a major performance reward system to…
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